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Academy Track IT Service Management Advanced Niveau

Academy Advanced Certificate in IT Service Management

Op Advanced niveau splitst deze track zich halverwege in twee richtingen. Het begin en einde van de track zijn voor beide richtingen hetzelfde.

Opbouw track:

Voor beide richtingen

• Intake Assessment (ITA)
• Basic Office Application Skills (BOAS):
  ECDL Startdiploma (ECDL-S)
• Professional Communication Advanced (PCA)
• Keuze uit:
  - IT Project Management Advanced (ITPMA)
  - PRINCE2 Practitioner (PR2PR)

Keuze uit twee richtingen

1 Beheer en Exploitatie

• Inleiding in ICT Beheer (HX.1)
• Organisatie en samenhang van ICT Beheer (HX.2)
• Management en Beleid van ICT Beheer (HX.3)

2 IT Service Management*)

• Keuze uit:
  - IT Service Management Foundation (ITILF)
  - Infrastructure Management Foundation (IMF)
• Keuze uit:
  - IT Service Management Practitioner: Release and Control (IPRC)
  - IT Service Management Practitioner: Support and Restore (IPSR)
  - IT Service Management Practitioner: Agree and Define (IPAD)
  - IT Service Management Practitioner: Plan and Improve (IPPI)
  - ISO/IEC 20000 Professional: Management and Improvement of ITSM      Processes (IS20PMI)
  - ISO/IEC 20000 Professional: Support of IT Services (IS20PS)
• IT Service Manager: Service Support (ITSS)
• Eén of meer van de onderstaande examens:
  - Hardware and Network Components Foundation (HNCF)
  - Information Security Foundation based on ISO/IEC 27002 (ISFS)
  - Information Security Management Advanced based on ISO/IEC 27002 (ISMAS)
  - MOF Foundation (MOFF)
  - Network and Datacommunication Foundation (NDF)
  - Network and Internet Security Advanced based on ISO/IEC 27002 (NISAS)
  - System Administration Foundation (SAF)

_{(*) Richting IT Service Management moet minimaal 500 studiebelastinguren vertegenwoordigen.}

Voor beide richtingen:

• Keuze uit:
  - Informatie-analyse en modellering (HSB.1)
  - Organisatie en informatiemanagement (HSB.3)
  - ASL Foundation (ASLF)
  - Object Oriented Analysis Advanced (OOAA)
• Foundation Practical Assignments (FPA)
• Advanced Practical Assignments (APA)
• Advanced Paper (AP)
• Advanced Work Experience (AWE)

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